Disaster Assistance

Disaster Assistance

At BankerBroker.com we recognize that federally-declared, major natural disasters can cause our customers significant personal and financial hardship and that recovering from such disasters may often be difficult. In response to such catastrophic events and to meet the needs of our valued customers, BankerBroker.com has a program that evaluates, on a case-by-case basis, each affected customer's situation and eligibility for potential, individually-tailored relief. BankerBroker.com customers who have been forced to evacuate their personal residence or whose homes have been damaged or destroyed as a result of a federally-declared, major natural disaster, may contact BankerBroker.com to determine if they qualify for any of the following payment relief and other customer accommodations:

  • Waiver of assessments of penalties or late fees,
  • Payment deferments,
  • Forbearance or repayment plans, or
  • Suspension of credit reporting to reporting agencies while on a forbearance or repayment plan.

For specific details regarding this program please contact us at 877-410-6663 
Monday through Friday from 5:00 a.m. to 6:00 p.m., Pacific Time.

Federal Contact Information
FEMA Disaster Assistance
1.800.621.3362 / 1.800.462.7585 (TTY)
The Army National Guard
1.888.777.7731
Federal Disaster Unemployment Insurance
(file before contacting FEMA)
Federal Assistance for Individuals (FEMA)
FEMA Disaster Declarations
FEMA Guide in English
FEMA Guide in Spanish
FEMA Disaster Preparedness for Kids
National Weather Service
National Flood Insurance Program
CDC (Centers for Disease Control)
US Department of Health & Human Services
Charitable Organizations
American Red Cross Disaster Relief Fund
1.800.435.7669
American Red Cross Shelter Locations
1.866.GET.INFO (438.4636)
Catholic Charities, USA
1.800.919.9338
Salvation Army
1.800.725.2769
United Methodist Committee On Relief
1.800.554.8583
American Red Cross Disaster Services
Missing Persons
US Coast Guard Recovery Assistance
Official Federal Government - Evacuees
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